Tankless Water Heater Service

Tankless Water Heater Service

The plumbing technicians at R.J. Tilley Plumbing & Heating, Inc. are experts in water heaters with many years’ of experience. We’ll replace, repair, or service any brand, make, or model water heater. Our technicians know the in’s and out’s of tankless water heaters so you can be sure you’re in good hands.

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Tankless Water Heater Repair

In many cases, water heaters can be repaired. Our water heater repair specialists can make an assessment of your water heater based on age, condition, and other factors. This will help you make the most economical decision and one that meets the needs of your family.

Tankless water heater installationSometimes, heating elements don’t heat water properly because they need to be flushed and cleaned. As recommended by the manufacturer, R.J. Tilley can flush and clean tankless heaters which can restore heating capability and improve efficiency.

Common Tankless Water Heater Problems

  • Water Leak
  • Mineral Buildup
  • Exhaust Blockage
  • Pipe Issues
  • Electrical Issues
  • Thermostat Failure

Tankless Water Heater Installation

The desire to be “Green” and save money have made tankless water heaters a must-have. These types of water heaters heat water only as it is needed, providing more energy efficiency than a traditional water heater. Tankless water heaters are also built to last longer than traditional storage tanks with a life expectancy of about 20 years.


  • Availability of natural gas, propane, or electrical supply adequate to support a high output appliance.
  • Difference in cost of installation and cost of electricity and gas costs.
  • Water usage needs for your family.
  • Desired location for the installation.


  • Lower cost to operate than a traditional water heater.
  • Longer life expectancy than a traditional water heater.
  • Less space is required for a tankless unit.
  • Hot water on demand.

If it’s time for you to upgrade your hot water system, let our team guide you through all of your options. We’ll assess your home and water usage patterns to make sure you are making the best decision for your family.

Tankless Water Heater Maintenance

We offer tankless water heater maintenance to keep your water heater running safely and efficiently. Regular maintenance of your water heater is highly recommended. It can help prevent unexpected problems and extend the life of your unit.

Worry-Free Warranty

Don’t let water heater leaks keep you up at night. We install water heaters in a drain pan and can install an alarm that will sound if a leak is detected. All of the new water heaters we sell offer a 6, 10, or 20-year warranty. That means you’ll enjoy years of trouble-free service.

We can also install new emergency shut off valves if needed. If you don’t know where your existing emergency shut off valves are located in your home we’ll show you.

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See If We’ve Done Work Near You

At R.J. Tilley we’ve installed tankless water heaters throughout Richmond VA, including downtown and surrounding counties. Our service areas are included below–chances are we’ve installed or repaired tankless water heaters near you.

Ashland * Glen Allen * Innsbrook * Chesterfield * Bon Air * Goochland * Powhatan * Chester * Hopewell * Richmond * Mechanicsville * Midlothian * Moseley * Hanover * Henrico * Short Pump * Sandston * Wyndham * Caroline County * Manakin-Sabot * Rockville * Montpelier