Benefits of Choosing R.J. Tilley for Your Kitchen or Bathroom Remodel

   Experience

Nearly 50 years of experience

   Customer Service

Commitment to excellent customer service

   Trust

Know that the job will be done right

   Honesty

We’ll never sell you anything you don’t need

RJ Tilley now offers financing options through Synchrony! Click here to learn more »

Step 1: Consultation (no fee)

The initial consultation appointment will be with one of the designers in our showroom. During this visit, we will look at any photos of the space you may have brought with you and discuss the general scope of work you have in mind. You will get to explore our showroom and see the products we offer. Next, we will schedule a time to come out for an in-home consultation to get the dimensions and information needed to start the planning process. We are excited to meet with you and hear about the project you have in mind for your home!

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Homeowner and contractor discuss the details of a remodeling project
Homeowner and contractor go over designs and measurements for a remodeling project

Step 2: Creating a Plan (no fee)

You bring your thoughts and ideas of what you like, we bring our design and product knowledge, and together we create a room design and make selections for your bathroom and/or kitchen. Our showroom is set up to be a one-stop shop. Our clients do not have to go to outside sources to select anything – even tile!

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Step 3: Final Details & Contract Signing (25% deposit due)

We’re almost there! At this point, all of the necessary selections and decisions have been made and we have provided you with an estimate. You may have made changes along the way and we have revised the proposal to reflect those changes.

At the signing of the contract there is a 25% deposit required. We will go over the contract details, tentative start date, and the overall length of the project.

Ask about our financing through Synchrony!

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Homeowner signs a contract for a remodeling project
A kitchen remodeling project that is under construction

Step 4: Making Your Dream a Reality

The transformation of your room begins. We have skilled carpenters, plumbers, and trade-specific contractors that are second to none! They will respect and protect your home as if it were their own. The job superintendent will keep you updated and informed on progress and the work schedule. Everyone is working off the same contract that you signed to ensure everyone is on the same page. If you have questions at any time during the project, we are here to assist you. As your general contractor, we will obtain any necessary permits to complete your project.

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Step 5: Post-Construction Inspection

Once the project is completed, we will schedule a final walk through with you. We will look at the finished project and make sure no detail has been missed and that you are completely satisfied. Your designer is anxious to see the results too and will take pictures and who knows – they may be shared on our website or in a commercial!

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Our Testimonials

“I would like for you to tell your crew how much I appreciate their good work, professionalism and politeness. In addition, I will tell any and all my friends and neighbors what a great job R.J. Tilley did for me.”

Christine R.

Remodeling Project

“The workers & employees of R.J. Tilley were wonderful – very appropriate, polite, friendly and responsible. Thanks!”

John W.

Remodeling Project

“When I was at my “wits end” and called you – you said you could get it done in one day. That you did! I am truly grateful.”

Mary Q.

Leaky Pipes

“Every person from beginning to end was professional, efficient, pleasant, and made a very positive impression of staff. R. J. Tilley has amazing quality of work as well as people.”

Elizabeth

Remodeling Project

Contact Options

Interested in working with R.J. Tilley?

R.J. Tilley is always looking for trained plumbers with Journeyman or Masters Certification. We also have an excellent apprenticeship program for beginners. Lastly, we are often looking for highly skilled carpenters.

See Our Career Opportunities

Plumbing Career Opportunities

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Service Areas

R.J. Tilley provides exceptional plumbing repair and remodeling services to the entire Richmond VA region, including downtown and surrounding counties: